Support

KAMUI products harmonize with the feelings of players and exist as tools to realize strategies. Therefore, we warranty and support our products so that players can depend on full performance with peace of mind.

Warranty

We only ship a product after many quality checks, but in case something goes wrong we will replace it right away. In case of trouble, contact the dealer you purchased from. In addition, please cooperate by returning damaged products so that we can investigate the cause of damage and improve in the future.

Authentication

Serial numbers are assigned to each KAMUI tip for quality control and fraud prevention. The serial number makes it possible to judge the authenticity of the product, date of manufacture, distribution destination and so on. The aim of this system is ensure delivery only of products that satisfy the guaranteed performance of KAMUI tips, which can support your growth as a player.